I hate to be a jerk but is it asking too much for them to support their product? I have also attached the scanlogs, etc. All I want is the product that I paid for to work as advertised but apparently that is asking too much. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file. I thought I saw somewhere on this forum where they were trying to give it away free. Who knew? I see that this is really a great product with world class customer support. All of a sudden I renew my product license with 2013 and I find my PC is hosed up. It's funny but with BitDefender 2012 I never had a problem. The problem is that you never hear back fromCustomer Support. According to the BitDefender scan before it locks up, my PC is filled with malware which BitDefender "ignores" and tells me my system is at risk and to "Contact Customer Support." That's nice. I am still unable to complete a "full system scan" since BitDefender 2013 locks up my PC when I do I full scan or BitDefender shuts down. However, not a single one has been responded to. The next best way to talk to their customer support. Its funny but with BitDefender 2012 I never had a problem. Users also get identity theft insurance for up to $2 million in damages.Just went in to my "Save File" and counted six open "Technical Support Trouble Tickets" that date back to seven days relative to BitDefender Internet Security 2013. While Bitdefender does not have a toll-free number, there is a way to get in touch with their support team. According to the BitDefender scan before it locks up, my PC is filled with malware which BitDefender 'ignores' and tells me my system is at risk and to 'Contact Customer Support.' Thats nice. Not up to scratch Get your money back.Bitdefender - Purchase at 2GO Software with a hefty discount Zoekt u de goedkoopste antivirus 2GO Software vergelijkt alle prijzen van alle merken. “Should any unauthorised activity be detected, customers should immediately notify the Group or relevant authorities,” the company said.Īffected parties can contact the retail giant with questions or concerns at 0800 01 07 09 or via email at Identity Theft Protection offers continuous monitoring of your identity, privacy and credit status, and delivers instant alerts when your personal information is at risk. Buy Office or Windows Buy or renew your Microsoft software at 2GO Software. While there are no clues that cybercriminals are using customer data to conduct fraud, “there is a possibility that the impacted customer data may be used by the unauthorised party,” the group said.Īs such, customers are advised to take precautions, including changing their Shoprite account password, and keeping an eye out for unsolicited requests for personal information. The company is not aware of any misuse or publication of customer data, but continues to monitor the web for leaks relating to the incident. Complete Solutions to protect your business and secure your computer from the latest viruses.Offers a variety of antivirus products, including specialized handheld device, peer-to-peer, and email scanners. “Access to affected areas of the network has also been locked down.”Īccording to the notice, compromised data include names and ID numbers, but no financial information or bank account numbers. “Additional security measures to protect against further data loss were implemented by amending authentication processes and fraud prevention and detection strategies to protect customer data,” the group said. The company is notifying those affected via SMS as forensic experts and data security professionals work to determine the origin, nature and scope of the incident. On Monday, the group said it “became aware of a suspected data compromise, impacting on a specific sub-set of data and which may affect some customers who engaged in money transfers to and within Eswatini and within Namibia and Zambia.” The company's headquarters are in Brackenfell in the Western Cape province of South Africa. Shoprite operates more than 2,900 stores across Africa and employs more than 149,000 people as the biggest private sector employer in South Africa. Shoprite Group, Africa’s largest supermarket retailer, suffered a data breach that ended up compromising customer names and ID numbers, the company confirmed this week.
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